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Caretaker

Martin Damborg-Nielsen

Phone: +45 51 60 51 88 (within the normal working hours)
Office: Søren Frichs Vej 3G, st.
E-mail: mdn@kkia.dk

Working hours:
Monday to Thursday: 6.45 – 14.45
Friday: 7.00 – 12.00

If you call outside the caretaker’s working hours, you must contact the emergency numbers listed further down the page – please read the full instructions, as unnecessary calls will be charged to the resident.

If you need to make an appointment with the caretaker in order for him to do a repair work in your residence, you can do it via Min Side. Here you can among other things allow the caretaker to access your residence.

Min side

Project & Facility Manager

Project & Facility Manager: Anders Kamronn
E-mail: aka@kollegiekontoret.dk

Contact in case of urgent situation

Outside the caretaker’s working hours, the telephone numbers below can be used.

    • Locksmith (Bonne låse & sikring): 70 70 21 90
    • Electricity-company (Rosborg): 86 27 08 66
    • Plumber (Tec-co VVS): 86 75 58 12
    • Glazier (Svane Glas): 86 12 97 00
    • Sewer service (Norva24): 70 12 02 22
    • Elevator (JD-Ingildsen): 70229050

Alternative

If none of the above specialists respond, please call:
Polygon (water damage/emergency covering): 72 28 28 19

Other phone numbers

  • Emergency (Ulykke): 112
  • Police (theft): 114
  • Aarhus Vand: 89 47 10 00
  • Aarhus Varme: 77 88 10 10
  • Internet and TV (Bolignet-Aarhus): 82 50 50 50

When do you call?

Locksmith service is called if there is a need to open the door to your room. Please note that if you have locked yourself out of the room/apartment, you must pay to be locked in by the locksmith.

In case of a power failure – If the power goes out when an appliance is plugged in or the ceiling light is turned on, unplug it or turn off the switch. Then turn on the relay in the fuse group, perhaps change the fuse and then contact the heating engineer by email. (Avoid turning on the same thing again) The heating engineer will then repair the fault during normal working hours.
Unnecessary calls to an electrician outside of normal working hours will be charged to the caller. (The amount will usually be from 4000 DKK and upwards.)

Plumbing services are called if there are problems with lack of heat, hot water, cold water or burst water pipes.

A glazier is called if a window in a room is broken, for example due to a burglary.

Sewer service if sudden problems with drainage have occurred.