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Caretaker

Søren Stein

E-mail: sst@kollegiekontoret.dk (preferred)
Phone: +45 21 24 75 47 (within the normal working hours)
Leave a note in the mailbox or go in person.

Working hours:
Monday to Thursday: 7.00 – 15.00
Friday: 7.00 – 12:00

If you call outside the caretaker’s working hours, you must contact the emergency numbers listed further down the page – please read the full instructions, as unnecessary calls will be charged to the resident.

If you need to make an appointment with the caretaker in order for him to do a repair work in your residence, you can do it via Min Side. Here you can among other things allow the caretaker to access your residence.

Min side

Project & Facility Manager

Project & Facility Manager: Karin Bank Lindberg
E-mail: kbl@kollegiekontoret.dk

Contact in case of urgent situation

Outside the caretaker’s working hours, the telephone numbers below can be used.

    • Locksmith (Byens Låseservice): 86 10 65 00
    • Electrician (Verdo): 89 11 49 00
    • Plumber (Tec-co VVS): 86 75 58 12
    • Glazier (Svane Glas): 86 12 97 00
    • Sewer service (Norva24): 40 92 28 21

Alternative

If none of the above specialists respond, please call:
Polygon (water damage/emergency covering): 72 28 28 19

Other phone numbers

  • Emergency (Ulykke): 112
  • Police (theft): 114
  • Aarhus Vand: 89 47 10 00
  • Aarhus Varme: 89 40 15 00
  • Internet and TV (Bolignet-Aarhus): 82 50 50 50

When do you call?

Locksmith service is called if there is a need to open the door to your room. Please note that if you have locked yourself out of the room/apartment, you must pay to be locked in by the locksmith.

An electrical company is called if problems arise with lighting.

Plumbing services are called if there are problems with lack of heat, hot water, cold water or burst water pipes.

A glazier is called if a window in a room is broken, for example due to a burglary.

Sewer service if sudden problems with drainage have occurred.