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Caretaker

Tom K. L. Jensen

Phone: (+45) 82 50 90 00 (only during office hours)
E-mail: skjoldhoej@kollegiekontoret.dk

Personal contact: 
Stenaldervej Kollegiet and Skjoldhøjkollegiet share the same caretaker.
The caretakers office is placed at Skjoldhøjkollegiet, Spobjergvej 5.
Opening hours

The caretakers’ office
Monday: 7.15 – 8.00 am and 2.30 – 3.00 pm
Tuesday: 7.15 – 8.00 am and 2.30 – 3.00 pm
Wednesday: 7.15  – 8.00 am and 1.30 – 2.00 pm
Thursday: 7.15 – 8.00 am and 1.30 – 2.00 pm
Friday: 7.15 – 8.00 am and 10.30 – 11.00 am

If you call outside the caretaker’s working hours, you must contact the emergency numbers listed further down the page – please read the full instructions, as unnecessary calls will be charged to the resident.

Book the caretaker to do a repair work

If you need to make an appointment with the caretaker in order for him to do a repair work in your residence, you can do it via Min Side. Here you can among other things allow the caretaker to access your residence.

Min side

Project & Facility Manager

Project & Facility Manager at the hall of residence: Torben Kragh
E-mail: tk@kollegiekontoret.dk

Urgent situation

Outside the caretaker’s working hours, please use the telephone numbers below:

    • Locksmith (Byens Låseservice): 86 10 65 00
    • Plumbing (Tec-co VVS): 86 75 58 12
    • Carpenter (Bytømreren): 71 74 73 75
    • Glazier/emergency boarding in case of damage or burglary (Bytømreren): 71 74 73 75
    • Sewer Service (Tec-co): 86 75 58 12

Alternative

If none of the above numbers answer, please use the number below:
– Polygon (Water damage): 72 28 28 19

Øvrige telefonnumre 

  • Emergency (Accident): 112
  • Police (Burglary): 114
  • Water supply (Aarhus Vand): 89 47 10 00
  • District heating supply (Aarhus varme):77 88 10 10
  • Internet and TV (Bolignet-Aarhus): 82 50 50 50

Hvornår ringer man?

You call a locksmith, if you need to open the lock to your room. Please note that if you have locked yourself out of your room/apartment, you must pay for the locksmith yourself.

You call a plumber, if you do not have heat, water or in case of bursted water pipes.

You call a glazier, if a window breaks in your room e.g. in case of a burglary.

You call the sewer service in case of sudden problems with the drains.

Electrician

In case of a power cut, when you switch on an apparatus or turn on the light, then switch it off the power outlet. After that you can turn on the relay, maybe change the fuse and contact the caretaker at mail. (Please avoid turning on the same apparatus again). The caretaker will repair the defect during his working hours.

Unnecessary calls to the electrician outside normal working hours, will be charged the caller (The amount is usually from DKK 4000 and up.

Electrician (Frederiksbjerg El): 28 35 85 25