Below is a picture of a student dormitory room where a bicycle battery overheated while charging:<\/p>\n
![\"\"](\"https:\/\/christiansbjerg-kollegiet.kollegiekontoret.dk\/wp-content\/uploads\/sites\/22\/2026\/01\/cykelbatteri-overophedet-225x300.jpg\")
[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Cleaning of the dormitory’s common facilities”][vc_column_text css=”” text_direction=”default”]You are required to help keep the common areas clean. The dormitory has hired a cleaning company to clean the common areas.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Complaint”][vc_column_text css=”” text_direction=”default”]Dialogue is always preferable to conflict, but if a conflict reaches an impasse, you have the option to file a complaint. Your complaint must be submitted in writing and should only concern incidents older than two weeks in exceptional cases.<\/p>\n
If you (or a group of residents) wish to file a complaint against a fellow resident, you must first submit a written complaint containing the following information:<\/p>\n
- \n
- the identity of the complainant,<\/li>\n
- the identity of the person being complained about,<\/li>\n
- the nature of the complaint, and<\/li>\n
- when the incident(s) took place.<\/li>\n<\/ul>\n
You may use Kollegiekontoret’s complaint form. (The form can be filled out and signed digitally if you have the latest version of Adobe Acrobat Reader installed. Once you have opened the form in Adobe Acrobat Reader, click the edit icon on the right side of the screen.)<\/p>\n
The complaint must be sent to klage@kollegiekontoret.dk. Complaints may only be anonymous in exceptional cases.<\/p>\n
Kollegiekontoret will process the complaint and assess whether the person who is being complained about should receive a written warning.<\/p>\n
Following repeated written warnings regarding the same violation of the house rules or the Rent Act, the resident\u2019s tenancy may be terminated (with three months’ notice) or summarily terminated (with short notice).<\/p>\n
In particularly serious cases, Kollegiekontoret may terminate a tenancy without prior notice.<\/p>\n
PERSONAL DATA \u2013 PROCESSING BY THE DORMITORY OFFICE REGARDING HOUSE RULE COMPLAINTS<\/p>\n
If a complaint regarding you has been processed and you are dissatisfied with the outcome, you have the option to contact the municipality\u2019s Resident Complaints Board.<\/p>\n
The Resident Complaints Board can, among other things, handle cases concerning:<\/p>\n
- \n
- The condition of the home upon move-in and move-out<\/li>\n
- House rules, harassment, etc.<\/li>\n
- Right of alteration<\/li>\n
- Water and heating accounts<\/li>\n<\/ul>\n
The Residents’ Complaints Board can, among other things, make decisions regarding:<\/p>\n
- \n
- The validity of a decision made within the resident democracy<\/li>\n
- Issuing a warning to a resident<\/li>\n
- Making the tenancy conditional (meaning the tenancy may be terminated or cancelled if a new violation occurs).<\/li>\n<\/ul>\n
Both residents and the housing organization may appeal to the Housing Court if they are dissatisfied with a decision made by the Residents’ Complaints Board. Find further information about the Residents’ Complaints Board at: www.aarhuskommune.dk\/beboerklage<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Dishwasher”][vc_column_text css=”” text_direction=”default”]If you live in an apartment, you are permitted to install a dishwasher, provided dormitory\u2019s electrical, water, and drainage systems have sufficient capacity.<\/p>\n
You must obtain permission from Kollegiekontoret before installation. The installation must be carried out by the dormitory’s plumbing contractor.<\/p>\n
Application for permission to connect dishwasher <\/a>\u00a0<\/strong>– please fill out the form and send or email it to your dormitory\u2019s project and faciltiy manager (find contact details under the “Caretaker” tab).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Furniture”][vc_column_text css=”” text_direction=”default”]Unfortunately, furniture cannot be borrowed at the dormitory.[\/vc_column_text][\/toggle][toggle color=”Extra-Color-2″ heading_tag=”h4″ heading_tag_functionality=”default” title=”In case of emergency \u2013 phone numbers”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Contact in an emergency” url=”https:\/\/kollegiekontoret.dk\/christiansbjerg-kollegiet\/en\/caretaker\/”][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Internal Moving”][vc_column_text css=”” text_direction=”default”]You have the option to move to a different accommodation within the same dormitory.<\/p>\n
Applicants seeking an internal moving have priority for vacant accommodation at the dormitory where they currently live. It is not possible to apply to switch from a two-room unit to two one-room apartments.<\/p>\n
Note: Single applicants are at the back of the queue for two-room units (ranking after both external and internal two-person applicants).<\/p>\n
Internal movings can only take place within the dormitory where you currently live. If you wish to move to a different dormitory, you must submit an application via www.stdenthousingAarhus.com<\/p>\n
Subtenants cannot apply for an internal moving. You also cannot apply for an internal moving if you have already given notice to terminate your current tenancy.<\/p>\n
You can find the internal moving form under the “Forms” menu (look under “Other”).<\/p>\n
If you decline an offer, your application for an internal transfer will be cancelled.<\/p>\n
Note: You may be offered an internal moving offer before the notice period for your current unit has expired. Consequently, you might have to pay rent for two accommodations for a certain period. You will not receive the deposit for your current unit until approximately 14 days after the tenancy ends.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Insurance”][vc_column_text css=”” text_direction=”default”]Kollegiekontoret Aarhus has taken out building insurance for the dormitory.<\/p>\n
The building insurance covers the buildings and fixed installations in the event of fire, storm, cloudburst, burst pipes, etc.<\/p>\n
The building insurance does not cover your personal belongings (PCs, TVs, mobile phones, etc.). You must therefore take out your own contents insurance. Ensure that the policy covers alternative accommodation should you need to vacate your room temporarily due to, for example, water damage.<\/p>\n
We also recommend taking out accident insurance. If your parents have included you in their policy, that coverage typically only applies until you turn 18.<\/p>\n
Please note that insurance does not cover losses resulting from a break-in caused by unlocked doors. Therefore, always lock doors to areas such as storage rooms, laundry rooms, and bicycle rooms.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Items in hallways and stairwells”][vc_column_text css=”” text_direction=”default”]In accordance with fire safety regulations, entrances, hallways, access balconies, stairwells, and emergency exits must be kept clear of objects (such as shelving units, mattresses, clothing racks, etc.).<\/p>\n
Fire authorities conduct unannounced fire safety inspections once a year to verify compliance with these regulations. They issue warnings and, at times, fines if hallways and similar areas are not kept clear. The caretaker may also remove items from hallways and similar areas without prior notice. Please also ensure that escape routes in parking areas are kept free of cars, bicycles, strollers, and the like.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Internet”][vc_column_text css=”” text_direction=”default”]Internet service from Bolignet-Aarhus is already available via your wall socket, and the cost is included in your rent. Simply connect your computer or router using a network cable and open mit.bnaa.dk in your browser. You will need to register\/order your connection there to gain access to the internet.<\/p>\n
If you want wireless internet, you must purchase a router yourself.<\/p>\n
Please note that the router cannot be a mobile router or one provided by another service provider, as these are not compatible with Bolignet-Aarhus. You can purchase a compatible router at shop.bnaa.dk or at an electronics store.<\/p>\n